Shipping policy

Once an order is shipped you will receive a shipping confirmation email containing your tracking number. For more information or to get a status update on an existing order please contact our customer service department.

Shipping Times

"Business days" mean Monday to Friday, excluding holidays. In some cases, merchandise may actually ship earlier or later than expected. Order processing begins immediately. Delays may be caused due to a problem processing your payment, shipping issues or may need of additional verification. We will notify you via email if we are unable to process your payment.

Lost or Stolen Packages

Once your order leaves our warehouse, it is in the hands of the shipping carrier. While we will do everything we can to assist, we are not liable for packages that are lost, stolen, or delayed due to the carrier.